Our Reviews

From 77 reviews
Jennifer B

The PA and the office staff were professional and helpful. The treatments recommended were helpful. My issue is with the paperwork I was sent home with. The meds were listed inaccurately, BOTH historical and current. A meds list is important--this needs to be remedied.

Lizzy Martin

Very nice and helpful the staff is very nice

via Google
Anthony T.

If I'm at urgent care I usually feel terrible, but I always can count on Adventist Health. Nice, thorough and friendly.

via Yelp
Erica Dodge

Its so nice to be able to schedule same day visits when you aren't feeling well. Even though sometimes you have to sit there for a little while before they can see you. The staff have always been professional, courteous, kind and helpful! …

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Tessa Dixon

This urgent care is one of the best I've been to in Tricities. The waiting area and exam rooms are very clean. The nursing and admin staff were very friendly and took every precaution. The Dr. who examined me was thorough and gave me …

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Clarence T

Every one in the office was very thorough and professional.

Ronald Lacayo

Great place staff is always kind and helpful.

Doctors are good and they work as fast as possible. They also have a tablet to check in and it texts you when it almost ur turn. So that's a plus

via Google
Trish G.

I always feel taken care of here. The staff is friendly and helpful. Kevin and Alison were there the last time I visited. Kevin explained the paperwork to me and told me that there was only one doctor on staff at the time so there might be …

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via Yelp
Knoki3

I made my appointment online and hardly waited once I arrived. Everyone is friendly and efficient. Quick and easy. Would definitely use again.

via Google
Marina S

I had a very good experience when I visited the Urgent Care with a bad cut in my finger. It happened early the morning and I was able to register on line, so when I went there they already had my information and I didn't have to wait, Dr. Gen was very nice and professional, and I would especially want to thank Lupe Mejia who took care of my wound. Lupe came in with a smile and she was so attentive, so gentle and reassuring and so very professional. Thank you!

Natasha Lake

Short wait and friendly staff!

via Google
Nin N.

We need more doctors like Dr. Kim. He treated me with the upmost care during my visit. A trip to the urgent care (which I expected to take hours) was only a quick 30-45 mins in and out. With wonderful staff (Israel, Veronica, Angeles and …

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nasser ahmadi

I had very pleasant experience. I had lungs infection and extremely ill feeling. It was my first visit to this center. Easy online appointment, easy on time reception, friendly and informative staff and best attentive doctor I could expect…

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via Google
Lynne Hanson

Wonderful, caring, efficient staff.

via Google
Jaime G.

Now with the online register, super fast! Everyone is nice and accommodating there:) I take my kids there all the time.

via Yelp
J C.

I came to this facility today because of I cut my hand. The employees were friendly and very helpful. I would like to say thank you to Kevin, Allison, Josie and Dr. Chiang. You are all amazing, Everyone in family go here! This is the Best …

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Carlos G.

Csme in on Sunday morning limping in with a swollen ankle. Allison requested a wheel chair and that made my visit a lot more comfortable. She and Natalie did a great job of explaining paperwork. I applaud them and the rest of the medical …

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KB M.

The employees are always very friendly! I also always appreciate their timeliness. It's a huge plus that the facility is always clean. Thank you so much!

via Yelp
Camilla B.

Allison and Natalie are AMAZING! My job has made it increasingly difficult to go to the doctor as they have switched our insurance several times in the past two years and the girls here expertly deduced my insurance company using my social …

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via Yelp
Dan Peirson

Great urgent care. Booked appointment online. Minimal waiting and good quality care.

via Google
Telma E.

I've been a patient for 11 years, I love them and their care for me and my family.

I don't plan on changing them!! Great staff!!

via Yelp
Trudy Y.

Very happy with the care I received here. Loved my nurse Israel. Very thorough and efficient. The Dr. and staff were very nice.

via Yelp
Ashley M.

Had the best experience here with our daughter last night. The staff was super helpful and friendly. The doctors were amazing. Dr. Gen and Dr. Vahe. . Our 2 year old daughter had dislocated her elbow which was super painful for her and very…

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Anne S.

I was in and out in about 90 mins which is not too bad. They now have a system so you can make an appt and then go in, and a gizmo on the wall that shows you where you are in the que.

The receptionists (Natalie, Kevin, Jeanette) actually …

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Maritza B.

I came in for a Sinus infection today. I checked in online. I really like that they ofter that service. By the time I came in, they had my chart and were ready to go. They told me that there was going to be a wait because there was only one…

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Faith E.

Came here for a suspected strep throat/flu and was treated quickly and kindly – I was expecting to wait around for hours (I had been here years prior and the wait was insane) but I arrived around 2:30 and was out the door before 4:00. Lupe …

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Lin H.

Made an online appointment, said 7:11p & to arrive 10 mins early. Painless. Got a text 30mins before my appointment. Arrived at 7p, easy check in. Waited til about 25mins before being called back. Got out in about an hour with my rx …

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Ella M.

it's always a pleasure coming here! the receptionist Allison is so helpful and patient with everything you need and Lisa is just the sweetest doctor EVER! Israel was also very attentive. thank you all for all your help!!

via Yelp
Nick V.

Came in with my family for an urget care, we were greeted and helped as we signed in. We saw the doctor, took some xrays, all and all this place is like no other hospital or emergency room . I recommend this place to anyone ( i dont wish …

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Olivia Jardin

Very quick and efficient. Office waiting room was very clean and decorated well. The office staff are very nice and helpful and sweet. The doctor was awesome and did a thorough exam and was patient. I came here for work physical and a TB …

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Joyce Peggy

4 stars because the front desk staff is hit or miss. Sometimes epic, sometimes rude, short, and overwhelmed. Unless you're in the back, coding patients, have some chill and handle your role with professionalism and politeness please. Your …

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Telma E.

I've been a patient with this group for the past 12 years from Urgent Care to Primary Care, the group of doctors and staff are the best.

Me and my family have always received the best possible care. Im very happy with they're care always…

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Shannon-Joy P.

So i came here because I suspected that I may have had an ear infection and sinus infection. I just knew I was going to be here all day. However, when I walked in there was no wait I got here at 1:45 and was done by 2:30.

This was the …

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Alicia R.

I am so grateful for this urgent care center. The staff was very nice, short wait time, wonderful doctor. I came right when they opened, I had never been there before so had to fill out some new patient paper work. They certainly don't …

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Austin L.

6 stars! I caught the flu and lost like 10 pounds in less than a day, I felt like i was literally dying, so my fiance rushed me in and these guys really saved me. Took me right in, hooked me up to an IV, felt better right away, everyone was…

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Nancy M.

As a mother of 3 boys you can imagine how many ER and Urgent Care visits I have made. As a Clinic Manager and a nurse I also understand the behind the scenes action that can leave patients feeling unattended.

I brought my youngest in for a …

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Wendy O.

Every time I have been here for myself or my children, I have had a really good experience. Friendly and helpful at the front desk and very good doctors.

via Yelp
K H.

Always treated with care and respect. Love these guys. Front desk actually pretends to give a sh**, which is all I ask.

via Yelp
Bel P.

I have been coming to this location many times over the years. I've even brought my mom who was visiting from out of town because she wasn't feeling well. The doctor's and staff are always very pleasant. After reading the negative reviews …

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Ana R.

This place is great. Everytime I have had the misfortune of needing urgent medical attention, I have come here. I always leave feeling better informed, attended to, and cared for than most primary care doctors I've had. The Drs and medical …

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Nichelle Isham

I live in Pasadena and drive to Glendale for the EXCELLENT service. My family has been patients there for many years. The staff is always kind and knowledgeable.

via Google
Mag L.

This was the second time I've come here.. they have the nicest staff ever. I always come in the mornings so its pretty quite and the wait has only been 10 mins or less.

The Dr that saw me was super sweet and very informative. (Dr Nanyonga) …

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Baron Greg

Great with TECH in the waiting room

via Google
Rajii M.

I came on a Wednesday around 5pm and it was pretty empty. The wait time to get called into the room was fast but the wait time for the doctor to get into the room was forever but that was made up very quickly by the very friendly, attentive…

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Sid S.

I've visited this place about 4 times in the past 3 months. The staff does a good job of checking you in. The doctors are very nice and have been easy to communicate with.

via Yelp
Yelp R.

Nice facility and efficient staff. They now have tablet to check in. But it's not fully complete.

It's a clean facility and has X-ray etc as well.

The doctor who saw me today was very respectful and thorough.

I would like them to open till …

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Mar K.

Great patient care, they really know what they are doing! I was there A few days ago and I was treated with excellent care... Today I had to take my son, a toddler...and everyone was really patient and caring. Our dr., dr. Vahe Arabian was …

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Eve G.

Great experience! Had to drive myself here in the middle of the night because what I thought was a flu was suspiciously a bacterial infection.

The intake is super easy. Answer questions on a little screen, fill out papers for the intake, …

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Alejandra F.

Was actually very quick came pretty early 10am ish nurses and front staff was really friendly and my doctor was friendly and nice as well, way better than being in the ER but right after we came couple mins after it started getting busier …

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Diana S.

Let me start by saying THESE GUYS ARE AWESOME. Excellent front desk staff. The receptionist at the front desk had the most nurturing smile and sense of humor...helps when you aren't feeling so great. They were so fast.. I was in, seen by a …

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Tad H.

So I came home from work and found out my brother was dead sick swollen troth and runny nose horse voice I mean the whole 9 yards! This place was the only urgent care that was open and when I called the girl behind the phone actually made …

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Jeffrey R.

This is a gem. Last minute knew I broke my foot and needed somewhere to get xray till the holifay was over. The most caring, educated and efficient individuals I have met. I felt immediately comfortable with the medical assistants care and …

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Angela B.

It was a busy day so prolly the wait time was a little longer. Have been here a few times and prefer this urgent care. Nurses and doctor were pretty nice.

via Yelp
Sarah S.

I usually dread going to urgent care. I have been here twice, one time, I had to wait 1.5 hours to be called in, and the whole process took a total of 3 hours, to be expected. The other time, no wait, was in and out in 1 hour. I find the …

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Alexandra G.

I have been coming here since I was 6 months old and honestly wouldn't go anywhere else. The staff can be a bit on the grumpy side sometimes on the phone, but they have always been so nice and understanding with me regardless of what I have…

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Ty O.

I went in on a Saturday with tonsillitis, and everybody was super friendly. Lucy the receptionist was helpful and patient, despite my delirium. Nurse Amanda was really charming and somehow made me feel better about being so sick.

Doctor …

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D. P. Y.

This Urgent Care facility is clean and has ample parking space. The desk staff was courteous, professional, and patient with me even though I was already extremely irritable and miserable that day. Fortunately my timing was good so the wait…

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Isobel L.

I've been to Verdugo Hills Urgent Care several times over the years, mainly to get help for my children, but most recently to get some help for myself after what seemed to be a cold turned into me feeling like I'd been hit by a Mack truck, …

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Stacey J.

I arrived at this urgent care 10 minutes before they closed, and I had forgotten my insurance card. But the staff were so helpful, looked up my insurance with my ID & got me signed in. My attending physician, Dr. Alice Nanyonga, was great. …

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Julie D.

Best urgent care in town. I drive all the way from Pasadena to use their facility. Very professional staff and doctors, especially Dr. Agvanyan. They even have a family practice next door where I was able to go for my follow up because I …

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Carrie Madden

My reg doc was busy and I tried going to an old doc that was of no help at all. So I decided to give this place a try and I was so pleased. The wait was not long. The staff was helpful and friendly. The doctor listened to what my problems …

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via Google
Angela G.

This place is great! I've been coming here for a few years. The staff is always nice, the doctors also are very professional, this place is always clean and well organized. I came in today when they opened and haven't waited too long . I …

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Nazeli S.

I still love the Doctors at this location, but I have to say after my third visit the place, it has left a bad taste in my mouth. I went in around 8:15 pm for wrist pain (i'm having a bad medical month, been here two times so far! lol) the …

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Laura L.

Okay folks. This is an urgent care facility. So, I expected my time there would be in the range of two hours or so. After reading the other reviews I was prepared for the worst but honestly, like I always do, expecting the best.

When I …

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Susan B.

JUST visited VHMA Urgent Care ...and the wait was 40 min to be called in (not bad, in my opinion for a holiday). The front desk staff and nurses were polite, professional and everyone that I came into contact with had a pleasant demeanor. …

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Rebecca D.

My husband walked into a light pole and gave himself a nice cut on his eyebrow. Although we did have to wait, the people were great and the woman who stitched him up has been doing this for over 13 years. Would definitely go back if we have…

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Christina P.

My experience here was great. Friendly and respectful staff and doctors. I was in and out in about 1.5hrs – which is pretty much what I expect when visiting urgent care.

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Pita H.

This urgent care has a great professional staff and very educated doctors! The staff helped my husband through anaphylaxis after a bee sting and helped me with an eye infection. They were fast and efficient. I'm an RN and i would recommend …

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Salma W.

I was there as my 3 year old having pain on left hand fingers. After very long wait finally a great doctor saw him. He make sure to satisfy our every concern and question.

Indeed a great service.If you are not feeling well (God forbid) you …

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Ellen O.

My fiance slammed his hand with a hammer (art project) and found out he had a fracture plus an avulsion of tissue from his index finger.

The staff were great!! On Friday afternoon it was relatively busy but seemed efficient in the triage …

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Elyse V.

I went in without any appointment and was seen within 5 minutes of filling out my paperwork. The staff at the front desk were incredibly friendly and processed everything in a fast amount of time.

The doctor was nice, but I had to beg her …

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Steve Staudenmeir

Really great! ! I travel constantly and often am not in town at times that would allow me to see my doctor during normal office hours. Verdugo Hills Urgent Care to the rescue! They are open evenings and Saturday and Sunday and you can walk …

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via Google
David K.

Really like this place! Dr Arabian (?) saw me, he took the time needed and addressed my questions intelligently. I felt 100% comfortable.

The staff was professional and helpful. The fellow at the front desk also seemed knowledgeable enough …

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Fiona Manzella

The staff were wonderful, personable, friendly--wait was almost nothing as well. In fact, whereas the family doctor I'd gone to the previous week told me I was fine, didn't need any meds, and were grumpy--these guys saw me more promptly, …

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Christine C.

Great care. Inexpensive and great doctors. Really recommend it.

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David Hammond

Some time ago I brought my 14 year old son here after he had injured his foot during a soccer match. He was in serious pain and naturally my wife and I were very concerned. Fortunately, it turned out to be only a minor sprain, but I will …

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Chris M.

The staff here are really nice and go out of the way to make your vist as easy as possible... I had to bring my son in over a weekend afternoon not to long ago and was worried I would be there all day, but just the opposite. I would …

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